Frequently Asked Questions

Please feel free to email us at for any questions or assistance. We will try our best to get back to you within 24-72 hours. Our support hours are from Monday through Friday from 9:30 AM to 5:30 PM Pacific Time.

For program-specific direct email support:

All iPro Academy courses comes with a ‘No-Refund’ Policy with a few product exceptions. Please review our Refund & Cancellation Policy here.

Thank you for your interest! For All Affiliate & Partnership-related inquiries, please contact our Affiliate Manager, Ryan Shin at If you would like to sign up as an Affiliate for our programs, please visit this page here.

All Programs With Training & Software uses the same iPro Academy login unless you change the password for either your iPro Academy account or for the software or both. Once changed, the new password will take effect. You can always reset you password if you have forgotten your login credentials.

All programs that come with bonuses will be accessible to you under each program’s classroom page. If you have trouble locating the bonuses, please email and we will be happy to assist you.

Knowledge Base

Click on one of the programs to access the respective knowledge base for tutorials and frequently asked questions!

Email Support

Please fill out the contact form below. Our iPro Academy Support Team Will Get Back To You Within 24-72 Hours

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